Q: What happens if I forget my access code or lose my key to the storage unit?

Contact our remote office, and we’ll assist you in regaining access to your unit.

Q: Can I transfer to a different-sized unit if needed?

Yes, we’ll work with you to accommodate changing storage needs whenever possible.

Question 1

Do you have on-site staff to assist customers?

Accepted Answer

While Store Safe TN is a locally owned and operated business, to provide the best pricing, we offer assistance via remote management. Our  friendly and knowledgeable staff members are available from 8am to 8pm Monday through Saturday and 11am to 3 pm on Sundays to help with any questions or concerns.

Question 2

What happens if I forget my access code or lose my key to the storage unit?

Accepted Answer

Contact our remote office, and we&#8217;ll assist you in regaining access to your unit.

Question 3

What is the minimum rental period for a storage unit at Store Safe TN in Gray??

Accepted Answer

Our minimum rental period is typically one month, but you can rent for as long as you need.

Question 4

Can I reserve a storage unit in advance?

Accepted Answer

Yes, you can reserve a storage unit in advance to ensure availability when you need it.

Question 5

Is there a security deposit required when renting a storage unit at Store Safe TN in Gray?

Accepted Answer

No, we do not require a security deposit to rent any of the units at our facility.

Question 6

What payment methods are accepted when renting a storage unit at Store Safe TN | Gray?

Accepted Answer

We accept various payment methods, including credit/debit cards, checks, and online payments.

Question 7

Can I transfer to a different-sized unit if needed?

Accepted Answer

Yes, we&#8217;ll work with you to accommodate changing storage needs whenever possible.

Question 8

Do you offer discounts or promotions for new customers?

Accepted Answer

We often have special promotions for new customers. Contact us or visit the pricing page on our website for current offers.

Question 9

What items are not allowed in storage units?

Accepted Answer

Prohibited items typically include hazardous materials, perishable items, illegal items, and items that may pose a safety risk. Check with our facility for a detailed list.

Question 10

Is climate control available for storage units?

Accepted Answer

Yes, we have climate-controlled units that maintain a consistent temperature and humidity level for sensitive items.

Question 11

Can I store vehicles, such as cars or RVs, at Store Safe TN?

Accepted Answer

Yes, we offer outdoor parking spaces suitable for vehicles, including cars, boats, and RVs.

Question 12

Do I need insurance for my stored items?

Accepted Answer

While we don&#8217;t provide insurance, we recommend renters consider insurance options to protect their belongings. Some homeowners&#8217; or renters&#8217; insurance policies may cover stored items.

Question 13

Can I access my storage unit at any time?

Accepted Answer

Many of our units offer 24/7 access but check with our facility for specific access hours.

Question 14

Is my stored property secure?

Accepted Answer

We take security seriously. Our facility is equipped with surveillance cameras, gated access, and on-site staff to ensure the safety of your belongings.

Question 15

How much does self-storage at Store Safe TN cost?

Accepted Answer

The cost of self-storage depends on the unit size and location. Contact our facility for pricing details.

Question 16

What sizes of storage units are available at Store Safe TN?

Accepted Answer

We offer a range of storage unit sizes, from small 5&#215;5 units to larger 10&#215;30 units, to accommodate various storage needs.

Feature: 24 Hour Access

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